Hotline in a Box (toolkit) – IFRC

This document is a comprehensive toolkit designed to help humanitarian organizations assess, set up, and manage communication channels during humanitarian crises. It provides tools and worksheets for assessing communication needs, defining channel strategies, and implementing and evaluating communication efforts. The toolkit emphasizes community engagement, data protection, and the importance of trusted channels, while adapting to changing situations and incorporating feedback from affected communities. Case studies, tip cards, and guides are included to assist users in effectively planning and executing their communication strategies.