PEAHS Transfert de pouvoir Études de cas Community-Based Complaints Mechanisms: Oxfam’s Experience and Resources Explore Oxfam’s experience with Community-Based Complaints Mechanisms (CBCM) in this case study. Learn about policies, procedures & best practices. / Resource Centre / Transfert de pouvoir / PEAHS / Community-Based Complaints Mechanisms: Oxfam’s Experience and Resources This is a case study by Digna and Oxfam Canada on Community-Based Complaints Mechanisms (CBCM) for preventing sexual exploitation, abuse, and harassment. It outlines Oxfam’s policies, procedures, reporting channels, and standard operating procedures. It also lists lessons learned and recommendations for creating effective and safe CBCMs, emphasizing community involvement and diverse reporting options.