• A professional skilled in creating assets, managing websites and ensuring SEO and accessibility.
  • A candidate who integrates AEDIJ principles into all communications work.
  • We’re looking for a bilingual (French/English) communicator with 3+ years of experience and design expertise.
  • An excellent communicator and collaborator.
Compensation and benefits
  • Full-time hours (35 hrs/week), unionized
  • $67,562 a year
  • 5 weeks of vacation annually and generous benefits
  • Flexible and supportive workplace

 

Download the full job description here.
Applications are accepted at THIS LINK on an ongoing basis with the final submission deadline of February 23 at 11:59 PM.
Who are we?
We are Canada’s national association of international cooperation and humanitarian organizations. Cooperation Canada brings together and advocates for Canada’s international development and humanitarian organizations and works with partners in Canada and around the globe towards building a world that’s fair, safe and sustainable for all. Learn more.
Who is the Digital Communications & Design Officer?
The Digital Communications & Design Officer plays a critical role in advancing Cooperation Canada’s communications and marketing efforts, reporting to the Communications Manager and collaborating across the team. The position focuses on enhancing the organization’s external presence through graphic design, website management, and the implementation of communications priorities, ensuring quality, consistency, and accessibility across platforms. Responsibilities include leading the development and ongoing management of a new website, creating visually compelling assets aligned with Cooperation Canada’s brand and mission and providing administrative support to streamline communications processes. The Officer integrates anti-racism, equity, diversity, inclusion and justice (AEDIJ) principles into all aspects of their work, including content creation, visual design and team collaboration, ensuring that the organization’s values are reflected in its external communications.
What will we be looking for in our candidates?
We are seeking a bilingual (French and English) communications professional with at least three years of experience in communications, marketing or a related field. The ideal candidate has expertise in website management (e.g., WordPress, Google Analytics), graphic design (e.g., Adobe Creative Suite, Canva) and website projects, including SEO and accessibility. Strong organizational skills, attention to detail and experience in copy editing are essential. You excel in collaboration, work independently and integrate anti-racism, equity, diversity, inclusion and justice (AEDIJ) principles into your work.
Ideally, our candidates will have:
  • At least three years of relevant experience, matched with a college diploma in communications, marketing, journalism, or a related field, or equivalent experience in the industry.
  • Demonstrated experience with back-end website management platforms with proficiency in design software.
  • Experience in website implementation projects and data management best practices.
  • Strong interpersonal skills and commitment to anti-racism, equity, diversity, inclusion and justice.
  • Functionally bilingual in English and French.
  • Proficient with technology, including various software applications.
The below table may be a little intimidating, but it outlines in more detail the tasks you can expect to carry out and the competencies associated with them!
Key Responsibilities
Competencies
Website management – 45%
  • Lead website implementation.
  • Oversee content migration for accuracy and consistency.
  • Manage data to improve user experience and accessibility.
  • Update content, ensuring SEO and accessibility standards.
  • Use analytics tools to track performance and generate reports.
  • Maintain site functionality and train staff on content management.
  • Strong project management skills for website implementation.
  • Expertise in content migration, data management and accessibility.
  • Proficiency in SEO, web analytics and performance reporting.
  • Excellent interpersonal skills
Graphic design – 40%
  • Create visuals aligned with the mission and brand.
  • Design reports, publications and digital assets.
  • Develop graphics for web, social and newsletters.
  • · Ensure visuals meet AEDIJ and accessibility standards.
  • Strong design skills for creating mission-aligned visuals.
  • Knowledge of AEDIJ principles and accessibility standards in design.
  • Attention to detail.
Administration support & Other – 15%
  • Organize files and support team logistics.
  • Strong organizational and logistical support skills.
  • Take meeting minutes and ensure follow-ups.
  • Represent the organization.
  • Handle tasks assigned by the Communications Manager.
  • Promotes an organizational culture aligned with AEDIJ.
  • Flexibility and reliability in handling assigned tasks.
  • Commitment to promoting an AEDIJ-aligned organizational culture.
If you want a more detailed breakdown of your responsibilities, you can find more information here.
Applications are accepted at THIS LINK on an ongoing basis with the final submission deadline of February 23 at 11:59 PM.
Interested? What you need to know about how we recruit:
While timelines can shift, our goal is to have the position filled by the end of March 2025, if not earlier. We will keep you updated on our timelines throughout the recruitment process.
Your application will need to demonstrate the competencies for this role to move on in recruitment.
 1. Apply!
    • Provide your application through BambooHR. This is the platform we use to manage people and culture from recruitment to onboarding and employee experiences.
    • We want this process to be as accessible as possible. On BambooHR, you will find a request for a short submission to show us your skills! This could be a video clip, an example from your portfolio, an illustration and/or your CV – anything you feel will help us understand how you would be a great fit for this role and our team. You will have the option to upload multiple documents or inputs for your application. Please share an example from your work or portfolio of work.This can be a link to a project, website, article, etc.
    • You will also be asked some pre-screening questions, including your motivation to work for us, and confirmation of your eligibility to work in Canada.
2. Pre-screening call:
  • We start with a 10-15-minute conversation with selected candidates – essentially a chance for us to ask any questions we are unsure about from your application and for you to ask us any questions you have! We believe strongly that recruitment is a reciprocal process, and it is important that you have a chance to raise any questions you may have before continuing in the process.
3. Role-related exercise:
  • We know that one of the best ways for you to show us your skills is through an opportunity to demonstrate them. Up to six candidates will be asked to participate in a role-related exercise. This exercise will take no more than 2 hours to complete, and you will have 24 hours to complete the exercise. You can expect it to include two or three small tasks similar to what you would be expected to do in your role. You may be asked to provide links or documentation of previous work you have completed.
4. Interview:
    • After we review the role-related exercise through an identity-hidden review, we will invite 3 to 4 candidates to an interview, no earlier than the week of March 3rd. Here is what you can expect:
      • A 60-75 minute in-person interview with questions sent in advance;
      • A portion of the interview is dedicated to your question for us; it is as important that we are a good fit for you as you are for us!
5. References:
    • Following the interviews, we will request and check your references.
6. Selection:
    • If you are successful, you can expect a call from us to share our offer to join our team and confirm your start date, followed by a contract sent via email.
You will be compensated for your time in the written exercises (2 hours) and interview (3 hours) (up to 5 hours).
Cooperation Canada is committed to an inclusive, diverse, and safe workplace and to advancing anti-racism in all that we do. This includes removing barriers to employment that are faced by equity-seeking groups, including through self-identification, anonymous review processes and by ensuring diverse hiring panels. Applications are encouraged from all candidates, particularly those who identify as Black, Indigenous, and other racialized communities, persons with disabilities (visible or not), people of diverse gender identities and expressions, and other marginalized groups in our sector who share Cooperation Canada’s mission. We kindly encourage (but do not require) members of these groups to self-identify in their cover letters. We are happy to provide accommodations at any stage throughout the hiring process.

To apply for this job please visit ccic.bamboohr.com.